Buongiorno Carmen,
la ringraziamo per aver condiviso la sua opinione sul nostro Super Siero di Retinolo.

Capisco la sua osservazione sulla texture e sull’effetto finale: il siero ha volutamente una consistenza leggera e non è formulato per donare luminosità immediata, ma per agire in profondità contro i segni del tempo, come rughe e discromie.

Si tratta infatti di un trattamento intensivo specifico, pensato per offrire la massima efficacia sul fronte anti-età.
Se invece desidera un effetto più “glow” e radioso sulla pelle, potrebbe provare il nostro Pure Glowy, che contiene una concentrazione inferiore di Retinolo abbinata ad attivi illuminanti, perfetti per donare più luce al viso.

Grazie ancora per il suo feedback.
Saluti

We thank you for sharing your experience with the Super Retinol Serum. We are sorry that the product did not fully meet your expectations and would like to address your comments with some useful information.

Texture and Absorption
Our serum is a bifasic oil-serum formula: it combines the oil phase, enriched with pure Retinol at 0.3% (the maximum concentration allowed by the European Commission), with the serum phase, containing 5% Niacinamide and Hyaluronic Acid. The oil component delivers retinol deeply while providing nourishment, so it may feel richer to the touch, especially on combination or oily skin. In these cases, we recommend applying only a few drops (2–3) and massaging well until fully absorbed.

Fragrance
The product contains no added fragrances: this is a deliberate formulation choice aimed at minimizing the risk of irritation, as retinol is a potent active that works in depth. The initial scent you may notice is natural from the active ingredients, but it tends to fade within a few minutes after application.

Efficacy and Skin Type
Retinol is an active ingredient that works progressively: the most noticeable results appear after several weeks of consistent use. On combination and oily skin, it is particularly beneficial due to its exfoliating and regenerating properties, which help rebalance the skin, refine its texture, and gradually reduce signs of aging.

We thank you again for your honest review: your feedback is valuable and helps us provide clearer and more complete information. We remain at your disposal for any further assistance and are available via email if you need more information about the product.